The Influences of Perceived Usefulness and Perceived Ease of Use of e-HRM on Successfulness of Green HRM Among Employees
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Dec 29, 2024
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Abstract
Post-COVID-19 pandemic, the hospitality industry faces a major challenge to integrate technologies that support efficiency and sustainability, including the adoption of e-HRM (electronic Human Resource Management) systems in support of Green HRM (GHRM). This study aims to examine the influence of perceived ease of use (PEOU) and perceived usefulness (PU) e-HRM on the successful implementation of GHRM in the four-star hospitality sector in Batam, with attitudes towards use (ATU) as a mediating variable. The research is quantitative with a survey method using a questionnaire of 238 hotel employees who were selected by purposive sampling. The analysis was carried out using the Structural Equation Modeling (SEM) method based on Partial Least Squares (PLS). The results show that PEOU and PU have a significant influence on the success of GHRM, both directly and through ATU. However, PU did not show any significant influence on the ATU. These findings indicate that the perception of ease of use of the system is more important in building a positive attitude than the direct benefits felt. In conclusion, the implementation of e-HRM designed with easy access and intuitive features can strengthen employees' commitment to the company's sustainability initiatives through GHRM.
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References
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Rahayu, S. (2020). Perceived Usefulness and Ease of Use of e-HRM on Employee Performance in the Hotel Industry. Indonesian Journal of Management, 20(1), 45–56.
Ramayah, T. U. W. A. N. A. C. U. A. J. S. M. H. P. (2022). The laws of attraction: Role of green human resources, culture and environmental performance in the hospi-tality sector. International Journal of Hospitality Management, 103. https://doi.org/https://doi.org/10.1016/j.ijhm.2022.103222
Rawashdeh, A. M., Elayan, M. B., Alhyasat, W., & Shamout, M. D. (2021). Electronic Human Resources Management Perceived Usefulness, Perceived Ease of Use and Continuance Usage Intention: the Mediating Role of User Satisfaction in Jor-danian Hotels Sector. International Journal for Quality Research, 15(2), 679–696. https://doi.org/10.24874/IJQR15.02-20
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Shamout, M. D., Elayan, M. B., Rawashdeh, A. M., Al Kurdi, B., & Alshurideh, M. (2022). E-HRM practices and sustainable competitive advantage from HR practi-tioner's perspective: A mediated moderation analysis. International Journal of Da-ta and Network Science, 6(1), 165–178. https://doi.org/10.5267/j.ijdns.2021.9.011
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Wynne W. Chin. (1998). The PArtial Least Squares Approach to Structural Equation Modeling. In George A. Marcoulides (Ed.), Modern Methods For Business Re-search (p. 295). Psychology Press, Taylor & Francis Group.
Zhang, Y., Lu, J., & Li, X. (2022). Employee Attitude toward Green HRM Practices in the Hospitality Industry. Journal of Hospitality and Tourism Research, 46(5), 725–740.
Akgunduz, Y., Adan Gök, Ö., & Alkan, C. (2020). The effects of rewards and proactive personality on turnover intentions and meaning of work in hotel businesses. Tour-ism and Hospitality Research, 20(2), 170–183. https://doi.org/10.1177/1467358419841097
Al-Alwan, M., Bader, D., Al-Qatawneh, M., Alneimat, S., & Al-Hawary, S. (2022). E-HRM and employee flexibility in Islamic banks in Jordan. International Journal of Data and Network Science, 6(3), 703–710. https://doi.org/10.5267/j.ijdns.2022.4.002
Anjum, N., & Islam, M. A. (2020). Employees' Behavioral Intention to Adopt E-HRM System- An Approach to Extend Technology Acceptance Model. International Journal of Academic Research in Accounting Finance and Management Scienc-es, 10(3), 544–561. https://doi.org/DOI:10.6007/IJARAFMS /v10-i3/8140
Batam, B. (2022). Tourism Development of Batam City April 2022. Bps. https://batamkota.bps.go.id/pressrelease/2022/06/03/465/perkembangan-pariwisata-kota-batam-april-2022.html
Chandradasa, A. H. I., Priyashantha, K. G., Lanka, S., & Lanka, S. (2021). Key Deter-minants of Attitudes Towards E-HRM Adoption Behaviour ; Special Reference to Non-Executive Level Employees in Apparel Sector , Sri Lanka. 03(I), 17–37.
Cho, W., Choi, S., & Choi, H. (2023). Human Resources Analytics for Public Personnel Management: Concepts, Cases, and Caveats. Administrative Sciences, 13(2). https://doi.org/10.3390/admsci13020041
Fornell, C., & Larcker, D. . (1981). Evaluating Structural Equation Models with Unob-servable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39–50.
Ghozali, I. (2021a). Partial Least Squares Concepts, Techniques and Applications Us-ing SmartPLS 3.2.9 Program For Empirical Research (3 ed.). Diponogoro Uni-versity.
Ghozali, I. (2021b). Partial Least Squares: Concepts, Techniques and Applications Us-ing the SmartPLS 3.2.9 Program for Empirical Research. Partial Least Squares: Concepts, Techniques and Applications Using the SmartPLS 3.2.9 Program for Empirical Research.
Giri, A., Paul, P., Chatterjee, S., Bag, M., & Aich, A. (2021). Intention to adopt e-HRM (electronic - Human resource management) in Indian manufacturing industry: An empirical study using technology acceptance model (TAM). International Journal of Management, 10(4), 205–215. https://doi.org/10.34218/IJM.10.4.2019.020
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). Article information : When to use and how to report the results of PLS-SEM.
Ibisworld. (2023). Global Hotels & Resorts industry analysis. Ibisworld. https://www.ibisworld.com/global/market-research-reports/global-hotels-resorts-industry/#IndustryStatisticsAndTrends
Idit Gaberman. (2021). The t Factor Trust as a Covariate in the Relationship Between E-hrm and Employees' Perceptions of HR Service Quality. University of Haifa (Israel) ProQuest Dissertations & Theses, January, 6.
Ministry of Tourism and Creative Economy/Baparekraf RI. (2023). Expert Survey: Tourism and Creative Economy Sector to Grow in 2024. Ministry of Tourism and Creative Economy/Baparekraf RI. https://kemenparekraf.go.id/ragam-pariwisata/expert-survey-sektor-pariwisata-dan-ekonomi-kreatif-tumbuh-pada-2024
Marikyan, D., Papagiannidis, S., & Stewart, G. (2023). Technology acceptance re-search: Meta-analysis. Journal of Information Science. https://doi.org/10.1177/01655515231191177
Muchsinati, E. S., & Ardiansyah, R. (2023). The Importance of Implementing E-HRM to Enhance Employee Productivity in Companies. Asian Journal of Management, Entrepreneurship and Social Science, 3(02), 918–952.
Muchsinati, E. S., & Le Xuan, T. (2024). Efforts to Improve Green Performance Through Green Human Resource Management Companies in Batam. Interna-tional Journal of Economics Development Research, 5(2), 2024–1103.
Niswah Muliati. (2019). THE EFFECT OF PERCEIVED USEFULNESS, PERCEIVED EASE OF USE, ATTITUDE TOWARD USING AND BEHAVIOR INTENTION TO USE ON ACTUAL SYSTEM USE IN THE IMPLEMENTATION OF ENTER-PRISE RESOURCE PLANNING (ERP) SYSTEM TECHNOLOGY (STUDY ON END USER ERP SYSTEM AT PT SEMEN GRESIK).
Journal of Management and Innovation (MANOVA), 2(2), 29–46.
Nyathi, M. (2024). The effect of electronic human resource management on electronic human resource management macro-level consequences: the role of perception of organizational politics. African Journal of Economic and Management
Studies, 15(1), 1–14. https://doi.org/10.1108/AJEMS-04-2022-0168
Pham, N. T., Hoang, H. T., & Phan, Q. P. T. (2020). Green human resource manage-ment: a comprehensive review and future research agenda. International Journal of Manpower, 41(7), 845–878. https://doi.org/10.1108/IJM-07-2019-0350
Rahayu, S. (2020). Perceived Usefulness and Ease of Use of e-HRM on Employee Performance in the Hotel Industry. Indonesian Journal of Management, 20(1), 45–56.
Ramayah, T. U. W. A. N. A. C. U. A. J. S. M. H. P. (2022). The laws of attraction: Role of green human resources, culture and environmental performance in the hospi-tality sector. International Journal of Hospitality Management, 103. https://doi.org/https://doi.org/10.1016/j.ijhm.2022.103222
Rawashdeh, A. M., Elayan, M. B., Alhyasat, W., & Shamout, M. D. (2021). Electronic Human Resources Management Perceived Usefulness, Perceived Ease of Use and Continuance Usage Intention: the Mediating Role of User Satisfaction in Jor-danian Hotels Sector. International Journal for Quality Research, 15(2), 679–696. https://doi.org/10.24874/IJQR15.02-20
Sentoso, A., Junestin, J., & Nelson, A. (2024). The Role of Labour Productivity in the Influence of E-HRM on Sustainability Performance with Organizational Agility as a Moderating Variable in MSMEs. Almana: Journal of Management and Business, 8(2), 318–332. https://doi.org/10.36555/almana.v8i2.2583
Shah, N., & Soomro, B. A. (2023). Effects of green human resource management prac-tices on green innovation and behavior. Management Decision, 61(1), 290–312. https://doi.org/10.1108/MD-07-2021-0869
Shamout, M. D., Elayan, M. B., Rawashdeh, A. M., Al Kurdi, B., & Alshurideh, M. (2022). E-HRM practices and sustainable competitive advantage from HR practi-tioner's perspective: A mediated moderation analysis. International Journal of Da-ta and Network Science, 6(1), 165–178. https://doi.org/10.5267/j.ijdns.2021.9.011
Sugiyono. (2021). Quaitative, Qualitative, and Combined Research Methods (Mixed Methods). Alphabeta.
Tandon, A., Dhir, A., Madan, P., Srivastava, S., & Nicolau, J. L. (2023). Green and non-green outcomes of green human resource management (GHRM) in the tourism context. Tourism Management, 98(October 2022), 104765. https://doi.org/10.1016/j.tourman.2023.104765
Wanaswa, P. S., Awino, Z. B., Ogutu, M., & Owino, J. (2021). E-HRM practices and sustainable competitive advantage from HR practitioner's perspective: A mediat-ed moderation analysis. International Journal of Business and Management, 16(9), 48–63. https://doi.org/https://doi.org/10.5539/ijbm.v16n9p48
Wang, Y., Liu, X., & Zhou, Z. (2020). Cultural influences on the perceived ease of use and attitude towards using e-HRM systems in multinational corporations. Asian Business & Management Journal, 19(4), 381–398. https://doi.org/10.1057/s41291-020-00125-1
Wynne W. Chin. (1998). The PArtial Least Squares Approach to Structural Equation Modeling. In George A. Marcoulides (Ed.), Modern Methods For Business Re-search (p. 295). Psychology Press, Taylor & Francis Group.
Zhang, Y., Lu, J., & Li, X. (2022). Employee Attitude toward Green HRM Practices in the Hospitality Industry. Journal of Hospitality and Tourism Research, 46(5), 725–740.