How Human Resource Practice, Perceived Organizational Support, and Job Embeddedness Influence Turnover Intention
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Dec 28, 2023
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Abstract
This study focuses on the technology sector, a strategic area of the Indonesian economy. Technological developments encourage companies to retain their top tech employees. The objective of this study is to examine the impact that employees' perceptions of human resource practice and organizational support have on their level of job embedment and intention to leave their jobs. The current study also investigates the mediation effect of job embeddedness. An online survey utilizing a seven-point Likert scale was administered to 284 IT employees from diverse technology companies in Indonesia with a purposive sample technique. This study shows that human resource practice, organizational support perceived by employees, and job embeddedness are essential factors influencing turnover intention.
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References
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Shah, I. A., Csordas, T., Akram, U., Yadav, A., & Rasool, H. (2020). Multifaceted Role of Job Embeddedness Within Organizations: Development of Sustainable Approach to Reducing Turnover Intention. SAGE Open, 10(2), 215824402093487. https://doi.org/10.1177/2158244020934876
Skelton, A. R., Nattress, D., & Dwyer, R. J. (2020). Predicting manufacturing employee turnover intentions. Journal of Economics, Finance and Administrative Science, 25(49), 101–117. https://doi.org/10.1108/JEFAS-07-2018-0069
Suárez-Albanchez, J., Gutierrez-Broncano, S., Jimenez-Estevez, P., & Blazquez-Resino, J. J. (2022). Organizational support and turnover intention in the Spanish IT consultancy sector: Role of organizational commitment. Cogent Social Sciences, 8(1). https://doi.org/10.1080/23311886.2022.2051790
Sun, L. (2019). Perceived Organizational Support: A Literature Review. International Journal of Human Resource Studies, 9(3), 155. https://doi.org/10.5296/ijhrs.v9i3.15102
Sungu, L. J., Weng, Q. (Derek), & Kitule, J. A. (2019). When organizational support yields both performance and satisfaction. Personnel Review, 48(6), 1410–1428. https://doi.org/10.1108/PR-10-2018-0402
Yara, A. (2022). A look at the Tech Retention Crisis: Causes, Key Trends & Plausible Solutions. Linked In. https://www.linkedin.com/pulse/look-tech-retention-crisis-causes-key-trends-plausible-yara-abboud/
Yunikawati, N. A., Kurniawan, D. T., & Rakhmad, A. A. N. (2021). The Impact of HR Practices on Job Performance and Turnover Intention with Psychological Well-Being as a Mediator in Professional Workers at a Subcontractor Telecommunication Company in Indonesia. KnE Social Sciences. https://doi.org/10.18502/kss.v5i8.9348
Ziegler, A. (2022). The Tech Company: On the neglected second nature of platforms. Weizenbaum Series, 22. https://doi.org/10.34669/wi.ws/22
Alzubi, Y. Z. W. (2018). Turnover intentions in Jordanian Universities: The role of leadership behaviour, organizational commitment and organizational culture. International Journal of ADVANCED AND APPLIED SCIENCES, 5(1), 177–192. https://doi.org/10.21833/ijaas.2018.01.024
Basnyat, S., & Lao, C. S. C. (2020). Employees’ perceptions on the relationship between human resource management practices and employee turnover: A qualitative study. Employee Relations, 42(2), 453–470. https://doi.org/10.1108/ER-04-2019-0182
Coetzer, A., Inma, C., Poisat, P., Redmond, J., & Standing, C. (2019). Does job embeddedness predict turnover intentions in SMEs? International Journal of Productivity and Performance Management, 68(2), 340–361. https://doi.org/10.1108/IJPPM-03-2018-0108
Danilwan, Y., & Dirhamsyah, I. P. (2022). The Impact of The Human Resource Practices on The Organizational Performance: Does Ethical Climate Matter? Journal of Positive School Psychology, 6(3), 1–16.
Dechawatanapaisal, D. (2018). Examining the relationships between HR practices, organizational job embeddedness, job satisfaction, and quit intention: Evidence from Thai accountants. Asia-Pacific Journal of Business Administration, 10(2–3), 130–148. https://doi.org/10.1108/APJBA-11-2017-0114
Dechawatanapaisal, D. (2022). Linking workplace social support to turnover intention through job embeddedness and work meaningfulness. Journal of Management and Organization. https://doi.org/10.1017/jmo.2022.4
Dirican, A. H., & Erdil, O. (2022). Linking abusive supervision to job embeddedness: The mediating role of perceived organizational support. Current Psychology, 41(2), 990–1005. https://doi.org/10.1007/s12144-020-00716-1
Esterlita, H. M., & Purba, D. E. (2019). Organizational Embeddedness Dimensions’ Roles in Perceived Career Opportunities: Turnover Intention of Indonesian Millennials. January 2019. https://doi.org/10.2991/iciap-18.2019.70
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). MULTIVARIATE DATA ANALYSIS EIGHTH EDITION. www.cengage.com/highered
Haque, A., Fernando, M., & Caputi, P. (2019). The Relationship Between Responsible Leadership and Organisational Commitment and the Mediating Effect of Employee Turnover Intentions: An Empirical Study with Australian Employees. Journal of Business Ethics, 156(3), 759–774. https://doi.org/10.1007/s10551-017-3575-6
Hassanpour, M. K., Chong, C. W., Chong, S. C., Ibrahim Okour, M. K., Behrang, S., & Tan, X. Y. (2021). HR practices and turnover intention; the mediating role of organizational commitment in Tehran: a cross-sectional study. F1000Research, 10, 1130. https://doi.org/10.12688/f1000research.73351.1
Holtom, B. C., & Darabi, T. (2018). Job Embeddedness Theory as a Tool for Improving Employee Retention. In Psychology of Retention (pp. 95–117). Springer International Publishing. https://doi.org/10.1007/978-3-319-98920-4_5
Kayo, E. S. (2021). Saham per sektor IDX-IC (IDX Industrial Classification). SahamU. https://www.sahamu.com/daftar-saham-per-sektor-idx-industrial-classification/#google_vignette
Mashi, M. S., Salisu, I., Olaoye, I. K., & Galadanchi, A. H. (2022). Job embeddedness as a mediator of the effects of organizational antecedents on voluntary turnover intention of hotel employees in Nigeria. Journal of Human Resources in Hospitality & Tourism, 21(3), 409–440. https://doi.org/10.1080/15332845.2022.2064182
Memon, M. A., Ting, H., Cheah, J.-H., Thurasamy, R., Chuah, F., & Huei Cham, T. (2020). Journal of Applied Structural Equation Modeling SAMPLE SIZE FOR SURVEY RESEARCH: REVIEW AND RECOMMENDATIONS. In Journal of Applied Structural Equation Modeling (Vol. 4, Issue 2).
Michael Page Indonesia. (2021). 2021 Talent Trends Report | Michael Page Indonesia. https://indobuyer.id/images/events/talent_trends_2021_report.pdf
Michael Page Indonesia. (2022). Talent Trends 2022 Reports: The Great X. https://www.michaelpage.co.id/talent-trends/the-great-x
Ministry of Finance Indonesia. (2022). Menkeu: Ekonomi Digital Menjadi Salah Satu Pendorong Pertumbuhan Ekonomi Indonesia. Ministry of Finance Indonesia. https://www.kemenkeu.go.id/informasi-publik/publikasi/berita-utama/pembukaan-Profesi-Keuangan-Expo-2022
Philip, J., & Medina-Craven, M. N. (2022). An examination of job embeddedness and organizational commitment in the context of HRD practices. Management Research Review, 45(12), 1592–1607. https://doi.org/10.1108/MRR-03-2021-0224
Setyowati, D. (2022). Indonesia Kekurangan 500 Ribu Talenta Digital per Tahun. Katadata. https://katadata.co.id/desysetyowati/digital/62451ee00178f/indonesia-kekurangan-500-ribu-talenta-digital-per-tahun
Shah, I. A., Csordas, T., Akram, U., Yadav, A., & Rasool, H. (2020). Multifaceted Role of Job Embeddedness Within Organizations: Development of Sustainable Approach to Reducing Turnover Intention. SAGE Open, 10(2), 215824402093487. https://doi.org/10.1177/2158244020934876
Skelton, A. R., Nattress, D., & Dwyer, R. J. (2020). Predicting manufacturing employee turnover intentions. Journal of Economics, Finance and Administrative Science, 25(49), 101–117. https://doi.org/10.1108/JEFAS-07-2018-0069
Suárez-Albanchez, J., Gutierrez-Broncano, S., Jimenez-Estevez, P., & Blazquez-Resino, J. J. (2022). Organizational support and turnover intention in the Spanish IT consultancy sector: Role of organizational commitment. Cogent Social Sciences, 8(1). https://doi.org/10.1080/23311886.2022.2051790
Sun, L. (2019). Perceived Organizational Support: A Literature Review. International Journal of Human Resource Studies, 9(3), 155. https://doi.org/10.5296/ijhrs.v9i3.15102
Sungu, L. J., Weng, Q. (Derek), & Kitule, J. A. (2019). When organizational support yields both performance and satisfaction. Personnel Review, 48(6), 1410–1428. https://doi.org/10.1108/PR-10-2018-0402
Yara, A. (2022). A look at the Tech Retention Crisis: Causes, Key Trends & Plausible Solutions. Linked In. https://www.linkedin.com/pulse/look-tech-retention-crisis-causes-key-trends-plausible-yara-abboud/
Yunikawati, N. A., Kurniawan, D. T., & Rakhmad, A. A. N. (2021). The Impact of HR Practices on Job Performance and Turnover Intention with Psychological Well-Being as a Mediator in Professional Workers at a Subcontractor Telecommunication Company in Indonesia. KnE Social Sciences. https://doi.org/10.18502/kss.v5i8.9348
Ziegler, A. (2022). The Tech Company: On the neglected second nature of platforms. Weizenbaum Series, 22. https://doi.org/10.34669/wi.ws/22