Nurhasan, Sofian, and Dudi Hendaryan. “The Influence of Service Quality and Social Media on Consumer Satisfaction”. Almana : Jurnal Manajemen dan Bisnis 5, no. 3 (December 27, 2021): 460–473. Accessed December 2, 2025. https://journalfeb.unla.ac.id/index.php/almana/article/view/1721.