HARIANTO, Muhammad Imam Fitrah; WAHYUDI, Bayu; RUBINI, Rizki Adriansyah. The Role of Communication and Empathy in Building Emergency Patient Loyalty: A Mediation Study of Doctor-Patient Relationships. Almana : Jurnal Manajemen dan Bisnis, [S. l.], v. 9, n. 2, p. 324–336, 2025. DOI: 10.36555/almana.v9i2.2882. Disponível em: https://journalfeb.unla.ac.id/index.php/almana/article/view/2882. Acesso em: 2 dec. 2025.