RIDHO, Faizal; HARTONO, Sri; ISTIQOMAH, Istiqomah. Easy, Quality of Service, and Timeliness of Delivery to Customer Satisfaction. Almana : Jurnal Manajemen dan Bisnis, [S. l.], v. 5, n. 2, p. 184–191, 2021. DOI: 10.36555/almana.v5i2.1552. Disponível em: https://journalfeb.unla.ac.id/index.php/almana/article/view/1552. Acesso em: 2 dec. 2025.